Thank you for shopping at Isaiah Crafts! We strive to provide you with the highest quality products and exceptional service. If you are not completely satisfied with your purchase, please read our policy below.
Returns:
- You may return items within 30 days of receiving your order.
- To be eligible for a return, items must be unused, in their original condition, and in the original packaging.
- Certain items, such as custom-made or personalized products, are non-returnable.
Refunds:
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed as cash on delivery for future purchases.
- Please note that shipping costs are non-refundable.
How to Initiate a Return:
- Contact our customer service team at [email protected] to request a return.
- Provide your order number and reason for the return.
- Follow the instructions provided for sending back your item.
Exchanges:
- We only replace items if they are defective or damaged. If you need to exchange an item, please contact us for further instructions.